Select Thursday Nights from 6:00-9:00pm Shelter Cove Harbour & Marina A Hilton Head Island, SC favorite, dance the night away on Thursday nights in the spring and fall at Shelter […]
Join us every Thursday for a Dueling Piano experience the whole island will be talking about! Doors open at 4pm, and the event starts at 8pm! Click here for tickets […]
Friday, October 16 7:30pm Lowcountry Celebration Park Free event! Join the Hilton Head Symphony Orchestra for "Day O - A Celebration of Harry Belafonte" featuring René Marie and Etienne Charles! Bring your […]
Saturday, October 17, 2026 11:00am-4:00pm 12 Georgianna Dr, Hilton Head Island, SC Join us for a day of Gullah food, history, and fun! Taste local dishes and learn about Gullah […]
Sunday, October 18, 2026 Coligny Plaza Join us on October 18, 2026, for Rock N Ribs 2026! This year features a ONE-NIGHT-ONLY event with music by Cowboy Mouth and local legends, Cranford Hollow. Plus, ALL-YOU-CAN-EAT BBQ (3:00-5:00pm) from local and regional superstar pitmasters, Orchid Paulmeier (One Hot Mama's & Food Network), Nick Fazio (Slowcountry BBQ), […]
Weekly on Tuesdays from 10:00am-2:00pm Shops at Sea Pines Center Stop by The Shops at Sea Pines Center for a Farmers & Makers Market every Tuesday from 10am-2pm. Fresh produce is just the beginning, with an array of fruits and vegetables progressing through the season – from blueberries to heirloom tomatoes to sweet country corn […]
Wednesday, October 21, 2026 5:30-9:00pm Poseidon Rooftop Concert for the Kids is a fun and impactful fundraising event hosted by The Children’s Center, bringing people together for an evening of music and community support. The concert this year features the incredibly popular local band Pretty Darn. Singers, songwriters, and multi-instrumentalists Kyle Wareham and Nick Poulin […]
Join us every Thursday for a Dueling Piano experience the whole island will be talking about! Doors open at 4pm, and the event starts at 8pm! Click here for tickets & tables $200 VIP Booths for 10 (Includes cover charge; available starting at 6:30pm) $100 Table for 6 (Includes cover charge; available starting at 6:30pm) […]
Friday, October 23rd, 2026 at 6:00pm Lowcountry Celebration Park Enjoy an evening of live music at the Crescendo Songwriter Show at Lowcountry Celebration Park on Hilton Head Island! This free event on October 23 at 6 p.m. is a great opportunity to enjoy local music and experience the island’s vibrant arts and culture scene. The […]
Weekly on Tuesdays from 10:00am-2:00pm Shops at Sea Pines Center Stop by The Shops at Sea Pines Center for a Farmers & Makers Market every Tuesday from 10am-2pm. Fresh produce is just the beginning, with an array of fruits and vegetables progressing through the season – from blueberries to heirloom tomatoes to sweet country corn […]
Join us every Thursday for a Dueling Piano experience the whole island will be talking about! Doors open at 4pm, and the event starts at 8pm! Click here for tickets & tables $200 VIP Booths for 10 (Includes cover charge; available starting at 6:30pm) $100 Table for 6 (Includes cover charge; available starting at 6:30pm) […]
Friday, October 30, 2026 6:00-9:00pm Port Royal Golf Club 18th Fairway Kick off Concours weekend with an unforgettable evening of live music under the Lowcountry sky. American Idol winner and platinum-selling recording artist Taylor Hicks brings his signature blend of Southern soul, blues and rock to Hilton Head Island for a special benefit concert presented […]
Please review your reservation details and confirm your upcoming Hilton Head Island vacation package.
Submit your request to add additional nights to your vacation package.
Thank you for choosing Hilton Head Guest Services. Your vacation package is offered at significantly reduced rates through a special promotional program designed for qualified guests. These savings allow us to provide you with exceptional vacation experiences at a fraction of the regular retail cost.
If your qualifications have changed since purchasing your vacation package, or if you are unsure whether you currently meet the eligibility requirements, please contact our Customer Service team immediately at 1-800-363-5798. Guests who travel and do not meet the required qualifications will be responsible for paying the full retail rate of the stay.
We encourage you to contact Customer Service at any time prior to travel if you have questions regarding your eligibility, package details, or travel arrangements. To avoid being charged the full retail rate for your first night's stay, any changes affecting your eligibility or participation in the promotional program must be reported no later than four (4) days prior to your scheduled arrival date. Our team is happy to assist you and help ensure a smooth vacation experience.
Your accommodations are provided through Hilton Head Guest Services in partnership with the host resort. Standard hotel accommodations are included and typically consist of one room with (2) double beds, designed to accommodate up to (4) adults.
Guests are responsible for all applicable resort and hotel fees, and any required incidental deposit. These charges are not included in the vacation package price and are payable to the lodging property at the time of check-in.
The accommodations included in this vacation package are designed to accommodate up to (4) guests. Additional rooms, larger accommodations, or upgraded room types are subject to availability and must be arranged in advance.
Additional accommodations and upgrades will incur extra charges. Pricing varies based on travel dates, season, room type, and availability, and will be provided at the time of request.
Reservation modifications are permitted; however, multiple changes to an existing reservation will result in a $50 administrative service fee for each additional change. All reservation changes are subject to availability.
Cancellations or reservation date changes made within four (4) days of the confirmed arrival date will result in a charge equal to the full retail rate of the first night's accommodations.
For reservations scheduled during major holiday periods or special event dates, cancellations or reservation date changes made within (7) days of the confirmed arrival date will result in a charge equal to the full retail rate of the first night's accommodations.
Unless otherwise specified in writing, all travel associated with this vacation package must be completed within (12) months of the package purchase date. If you need more time to complete your package, please call our Customer Service Team at 1-800-363-5798.
For identification and verification purposes, a valid government-issued photo ID and major credit card in the reservation holder's name must be presented at the time of check-in. Failure to provide the required identification and credit card will result in the lodging property denying check-in, and any resulting charges or penalties will be the responsibility of the guest.
Check-in hours are from 4:00 p.m. to midnight on the scheduled arrival date. Guests who anticipate arriving after check-in hours must contact our Customer Service Department or the lodging property in advance to make late-arrival arrangements. Guests who do not check in by midnight on their scheduled arrival date and have not made prior late-arrival arrangements will have their reservation cancelled and will no longer have a room. In such cases, the guest will be subject to applicable cancellation fees or charges, including the full retail rate of the first night's accommodations.
Check-out time is 11:00 a.m. local time, unless otherwise specified by the lodging property.
Limited pet-friendly accommodations may be available at select lodging properties. Guests wishing to travel with a pet must notify Hilton Head Guest Services prior to making travel arrangements so that availability and property restrictions can be reviewed.
Pet-friendly accommodations are subject to availability and cannot be guaranteed. Additional pet fees, deposits, breed restrictions, weight limitations, or other property-specific requirements may apply and are the responsibility of the guest.
Guests traveling with a pet without prior approval may be denied check-in or may be required to secure alternative accommodations at their own expense.
*If you are traveling with a service animal, please let us know in advance so we can ensure proper accommodations are in place. In accordance with applicable law, service animals are permitted where required. Service animals are not subject to pet fees.*
Due to limited parking availability, lodging properties are unable to accommodate trailers, recreational vehicles (RVs), campers, boats, or other oversized vehicles.
Guests planning to travel with an oversized vehicle will be required to arrange off-site parking at their own expense.
Due to seasonal demand, availability, and other factors beyond our control, Hilton Head Guest Services reserves the right to substitute accommodations, promotional gifts, incentives, or other package components with alternatives of equal or greater value.
Such substitutions may be made without prior notice and will not entitle the guest to a refund, credit, or compensation, provided the substituted item is of equal or greater value.
Due to limited appointment availability, your resort preview appointment is scheduled in advance and cannot be changed. You and your spouse/partner are required to attend and complete the scheduled presentation together. Guests who fail to attend or complete the presentation will be responsible for their stay at retail rate with the lodging property.
To qualify for and participate in this promotional vacation package, guests must meet the following requirements:
Guests who do not meet the eligibility requirements at the time of travel will be responsible for the difference between the promotional package price and the full retail value of the vacation package.
Promotional vacation packages may not be used for group travel and cannot be combined with any other promotional offer. Vacation packages may not be combined, shared, or coordinated by family members, friends, or other parties for the purpose of group travel.
Failure to comply with these program requirements will result in the guest being charged the full retail value of the vacation package.
To qualify for this promotional offer, guests must not currently be seeking protection under federal bankruptcy laws, unless their case has been officially reported by the Federal Bankruptcy Court as terminated.
Vacation packages can be transferred to an eligible party, subject to prior approval by Hilton Head Guest Services. All transfers must be completed and approved before the scheduled travel date. The receiving party must meet all eligibility requirements of the promotional offer.
Hilton Head Guest Services reserves the right to change or modify this offer at any time if necessary. This offer is void where prohibited by law.
This prepaid promotional package is non-refundable. Failure to meet the program guidelines or requirements will result in charges up to the full retail rate, unless otherwise stated. A valid credit card must be kept on file and will be charged for any applicable fees, penalties, or adjustments related to the reservation or package terms.
This promotional advertising is being used for the purpose of soliciting the sale of a vacation ownership plan.
Hilton Head Guest Services
Phone: 800-363-5798
Have a question about your vacation package or upcoming stay? Our Guest Services team is happy to help.
Please have your reservation or vacation package information available when contacting us so we can assist you as quickly as possible.
